Hai dear,
Knowledge is a liquid mixture of experience, values, information and the views of experts provides the framework for evaluating and incorporating new experiences and information. Knowledge comes and stays in the mind of the public and used in the minds of the all-knowing. Knowledge is information in action through people is an organization that is known about their customers, products, error and success.
That is why Mr JM Clark said "Knowledge is the only power that is not subject to the law of return is reduced." The knowledge can be both ' implied ' and "clear." Implicit knowledge is very easy to see in and limited in the mind. It is difficult to formalize and therefore difficult to communicate with others. On The Other Hand,. "Explicit Knowledge" is information that can be seen there in the form of letters, reports, memos, literature etc. It can be embedded in objects, methods, systems and so on. Conversion of knowledge from the form of ' implied ' and ' clear ' increase the visibility and viability.
One of the personal management involves ensuring that someone is up to date and advanced knowledge about the product a sell and the environment and markets in which a person operates. As a sales professional, the client expects a sales person knowledgeable about what they sell. Through this knowledge, one is able to establish trust in other products and other trusts as a sales person. Product knowledge is important for many aspects of a sales job. The interaction between a sales person with which those who use tactical sales skills involved with sales-person product knowledge, such as in the case of sales planning. No less important is the knowledge of competitors. He has knowledge of the Administration, the rules and the law.
Factors that influence personal sales are:
i. buyers are more expert and challenging.
ii. increasing customer Expectations.
iii. development of the revolution in telecommunications and computer technology is happening all the time.
iv. Sale-power for consumer products that were submerged.
v. women and minorities flood sales profession.
vi. the local market is undergoing micro-segmentation on.
vii. stimulate the foreign competition.
viii. the market is global.
These factors make him be a keen observer and continuous and students interested.
Thank to read..
